More Info

Payments

Payments are processed through PayPal,  a secure and well trusted online payment processor.    You do not have to have a PayPal account and can pay by debit or credit card.  After you have placed your order you will receive e mail confirmation of the transaction.

 International 

I am very happy to send products around the world.  Packaging and shipping costs available on request simply use the contacts page and give your name and e mail address and I will get back to you as soon as possible.

Please be aware that overseas deliveries may be subject to local import duties and taxes.   These charges are beyond my control and any extra cost needs to be covered by you the customer.

Packaging

Unframed prints are wrapped in acid-free tissue paper and sent in cardboard packaging so they should reach you in excellent condtion.

Other items will be packaged according to size and fragility and will have individual postage costs and for larger or heavier items a courier service can be provided.

All items will be dispatched within 3 working days by Royal Mail or courier service.

Returns Policy

If the goods arrive and are damaged or faulty please try to inform me within 48 hrs and I will arrange a replacement.

Under the Consumer Protection Distance Selling Act you are entitled to a full refund, provided the item is returned within 7 days of receiving the goods.  Please make sure you return the item in its original condition and packaging.  Please retain your proof of posting certificate , as I cannot be held responsible for anything that gets lost or damaged in transit.  Delivery charges and returned postage will only be refunded if an item is faulty. Please allow for up to 10 days for your refund or exchange to be processed.

Copyright

The copyright of this site and the products within it are retained by annie hayes.  Images, logos, descriptions or text from the site must not be reproduced without permission. 

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